Age Suitability and Protection of Minors

Effective Date: July 6, 2026
Last Updated: August 21, 2026
Version: 1.2

This document explains who SecondBook is intended for, what content is allowed in the catalogue, how age-based access restrictions work, and what protections apply to minors. It supplements the Terms of Service, the Privacy Policy and the Safety Rules.

In short: SecondBook is a general-audience book service, not a children's app. The minimum age is 14. A book's 0+/6+/12+/16+/18+/21+ label is enforced literally against the date of birth in the profile; without a date of birth only 0+, 6+ and 12+ books are shown. Pornography, promotion of violence, and any material that sexualises minors are prohibited outright.

1. Who the service is for

1.1. Minimum age

SecondBook is not intended for children under 14 years of age. We do not knowingly collect personal data from children below that age. If you become aware that a child under 14 has created an account, tell us and we will delete it along with the associated data.

Users aged 14 to 18 use the Service with the consent of a parent or other legal guardian.

1.2. Age required to transact

The minimum age to use the Service and the age required to transact on your own are two separate requirements.

To buy, sell or exchange a book on your own you must have full legal capacity under the laws of your country (as a general rule, from age 18). Without it, a transaction is made with your legal guardian's consent. SecondBook is not a party to transactions between users, does not process payments and does not hold funds — settlement happens directly between people.

1.3. This is not a children's app

SecondBook is a general-purpose book service. The catalogue includes fiction and non-fiction for an adult audience: military history, crime novels, thrillers, horror, erotica and other genres. Such books are allowed provided they carry the correct age label (see section 2). The app does not belong to the "Kids" category and was not built as a children's product.

2. Age labels on books

Every book listing may carry an age label. We use six levels:

LabelAvailable from
0+No restriction
6+From age 6
12+From age 12
16+From age 16
18+ (not for children)From age 18
21+ (not for children)From age 21
Literal thresholds. The app compares the label's numeric threshold with the whole age calculated from the date of birth in the profile. A 16-year-old can see 16+ but not 18+; an 18-year-old can see 18+ but not 21+.

The label is chosen by the book's owner when the listing is created. It is checked during moderation: if the content is plainly aimed at an older audience while the label is too low or missing, the listing is returned for correction with a request to set the right level. A properly labelled 18+ book is a normal, permitted listing, not a violation.

3. How access restriction works

3.1. What it is based on

Access to every labelled book is determined by the date of birth the user has entered in their profile settings. The book is shown when the user's whole age is at least the numeric threshold on its label.

Without a date of birth, books labelled 16+, 18+ and 21+ are not shown. This is the default state: a new account sees only 0+, 6+ and 12+ books, plus books that have not yet been assigned a label.

3.2. Where the restriction applies

The restriction is not limited to the catalogue listing. It applies across every surface where a book could be shown or obtained:

3.3. The restriction is enforced on the server

The check runs on the server, not in the app's interface. This means the restriction behaves identically in the mobile app, in the web version and when our API is called directly, and it cannot be bypassed by using a different client.

In addition, a user known to be a minor cannot complete a transaction or receive as a gift a book that has not yet been assigned an age label.

An honest note on the limits of this mechanism. The date of birth is entered by the user. We do not request identity documents and do not use automated age estimation. Deliberately entering a false date of birth to circumvent age restrictions violates the Terms of Service and is grounds for account blocking. We do not claim this mechanism cannot be circumvented on purpose; it is designed to keep adult content from reaching a minor by accident.

4. What is prohibited outright

Regardless of age labels or the user's age, the following must not be published on the Platform:

Zero tolerance. Material that sexualises minors is handled as a priority: the listing is rejected, the account is blocked, and the case is escalated to a responsible person immediately and separately from the ordinary moderation queue.

Note the distinction: a book about war, crime or addiction is a legitimate subject of literature and is allowed with the correct label. A listing that offers a prohibited item or promotes it is not.

5. Moderation before publication

5.1. What is checked

A listing does not reach the public catalogue until it has been reviewed. The review covers:

As a result, the listing is published, returned to its owner for correction with a stated reason, rejected, or escalated to a staff member. Adding a new photo or file to an already published book returns it for re-review.

5.2. What the review does not cover

Automated review analyses listing details and images, but it does not read the text inside an uploaded book file. If a file's contents break the rules behind an innocuous description and cover, that case is found through a user report rather than automatically. This is why the reporting mechanism (section 7) is an essential part of protection, and we ask you to report violations.

6. Communication between users

Additional restrictions apply to messages:

7. How to report

You can report a book, a review, a user profile, an individual message, an entire conversation, an author profile, a bookshop partner and a podcast.

Available reasons: spam; harassment and bullying; prohibited content; impersonation; fraud; copyright infringement; other. You may attach a screenshot and a description.

The report enters a review queue. On a confirmed report the book is taken down and measures are applied to the offender, up to blocking the account. For copyright complaints see the separate DMCA Policy.

8. How to block a user

Any user can be blocked from their profile or from a conversation. Blocking is enforced on the server, not merely hiding the person in the interface: a blocked user cannot message you or start a new conversation, and their listings and reviews disappear from your feed and screens. Blocking works both ways — you also stop seeing content from someone who blocked you.

9. What the app does not have

We think it matters to name the missing capabilities plainly, so you do not rely on protection that is not there:

10. Guidance for parents

If a teenager aged 14 to 18 uses the service:

Further guidance is in the Safety Rules, section "Safety for Minors".

11. Changes to this document

When this document changes, the version number and date at the top of the page are updated. If the changes materially affect your rights, we will notify you inside the app.

Contact us

The operator of the SecondBook service, Almaty, Kazakhstan.

For questions about age restrictions, content reports and protection of minors: support@secondbook.kz

All legal documents: secondbook.kz/legal